6 Months with no Line Repair

<p>I reported my first fault over 6 months ago where my line is running between 2 and 4 megabytes yet im paying for a 10megabyte line. It is also turning off and on CONSTANTLY!</p> <p> </p> <p>I have phoned you guys weekly and first im told they will test it..2 weeks later. Line tested and i receive a SMS saying the fault is corrected. But is it not. I call again. Make a new fault number. Am told its a problem on the exchange, also that a technician will call me with updates. TO THIS DAY 6 MONTHS LATER NOT 1 TECHNICIAN HAS CALLED ME!! 2 weeks later i call again..oh a technician has been assigned to my line. AND IM STILL WAITING FOR THAT IDIOTIC TECHNICIAN!! I called last night because my line has been off for the last 2 days. And i am told that the support agents can call the technician ( they are not allowed to give the numbers to the public which i understand ) but it was 8pm and she said it wont help calling them now. So i called today and spoke to another woman who told me she doesnt have the technicians number so she cant call them. I gave her my cellphone number YET AGAIN. And i informed her that if i dont receive a call from either the Manager or a technician by 5pm today, I AM CANCELLING MY TELKOM LINE! Your idiotic and pathetic support has waisted 6 months of my time and my job is suffering from it!!</p>