6 Months to relocate ADSL service.... and counting

As i type this, I have been placed on hold for more than 22 minutes while Brian speaks to his Team Leader.<br> <br> I requested to relocate in August 2015, it is now January 2016 and Telkom is still investigating, according to the agents I spoke to. I have been told various things, I imagine all tricks to get me off the phone are failing and new stories have to be made up.<br> <br> Brian has now dropped the call on me, this would be the 3rd Telkom agent to drop the call on me for the day.<br> <br> I was told by Nicole in the technical department that my services would be active by yesterday as the exchanged would have been built as of the 5th of January. I was also assured that her manager [Email Removed] would be providing me feedback on the poor service I received.<br> <br> Nothing that was promised has been delivered, not even a little bit of respect for a customer.