6 months of torture

<p>I changed my bank account 6 months ago and changed my banking details accordingly with Telkom;</p> <p>Since then I have had endless phonecalls and cases logged with Telkom due to them incorrectly debited the previous account - which is closed!</p> <p>Up until today nobody has had the decency to even phone me regarding any of the cases logged and now Telkom has the audacity to tell me the account is with Legal!</p> <p>Even though I am phoning every month ! I am asking them every month why they have not taken the money!</p> <p>I am chasing them to take there instalment! I am chasing them every month with my own airtime and Making my own EFT's due to them not being able to follow a simple instruction! 6 months to change a debit order and still no joy out of telkom! Extremely unhappy customer and completely dissapointed in telkom.</p> <p>I just need a manager to please sort this out and change my details!</p> <p>again I phone this morning to find out why they have not taken my debit order yet again; only to be told another case will be logged!</p> <p>I am at a dead end with Telkom and am shocked that a simple instruction cannot be followed.</p>