6 months of failure and incompetence

I had no choice but to sign up for a Telkom ADSL line. There is no fibre on my street and all LTE signals do not cover my area. Ever since getting the Telkom ADSL line it has been nothing but a complete and utter failure. In the past 6 months alone I have reported 32 faults (YES more than a fault reported per week). You would think that this kind of persistence would be rewarded with results but sadly Telkom continue to excel only in their utter incompetence and inability to deliver a service they promise and for which I pay. Of the 32 reported faults, only on 2 occasions did a technician come to my house. On both these occasions the fault was predictably NOT resolved. On one occasion a Telkom subcontractor replaced the entire line from my house to the junction box, even though there was no detachable fault. He said he was told to do this, so that the customer would feel that something was being done. Telkom continue to fail in finding this fault even though I have provided them with a viable solution. - move my line to a new port - move my line to a new exchange

Why can't Telkom do their job... it beggars belief.

Specific problems: - intermittent connectivity requires rebooting router more than 6 times per day - intermittent connectivity requires Telkom port reset at least 3 times per week - slow download speed (<3Mbps) when Telkom promise me an 8Mbps line