6 months later and still no change.

<p>I have countless times tried to cancel my account, but am still being billed every month and sometimes double the amount than the usual. My first attempt was in person where I filled out the documentation required in the Telkom store in Canal Walk in Aug 2016. I then left to Taiwan the following week and thought that everything was sorted. CLEARLY I WAS WRONG!</p> <p> </p> <p>Every month since then I received my bill of 550 RAND and twice now I have received a bill of 1300 RAND with no explanation of why it was more than doubled. </p> <p> </p> <p>I decided to email telkom support and received a response from Tandile who said that my account was still active and that I needed to fill in the form attached. So I did that and sent it back to telkom support but got no confirmation of my cancellation once again. Lwazi also contacted me but when I responded I received no response from him either.</p> <p> </p> <p>Telkom has ****** almost R5000.00 rand from my account. </p> <p> </p> <p>It is absolutely disgraceful that this is even POSSIBLE! I cannot remove them from my debit orders as my ABSA account is linked to my South African phone number which I cannot access as I am still in Taiwan.</p> <p> </p> <p>This is so frustrating as all I am trying to do in Taiwan is make money to save and pay off my debit orders of policies and save money for my future and Telkom is literally *****ing this money away from me.</p>