6 Months and no repair to ADSL Line

I moved into a new place at the start of Feb 2015. We ordered DSL without a hitch, no word from Telkom to say that they have an issue with our exchange. The technician came to install and said everything is 100%. They left. Once the DSL was working we tested it and it has been shocking. We get packet loss ALL the time. We can hardly browse. We pay for 4mb but receive what feels like 56k. I have reported the fault 50 times and each time we get told that the fault is linked to some fault at the exchange but there is no eta to fix it. NO ETA. So you guys know about the problem but refuse to fix it? But have no problem charging us the full price every month for the service, knowing full well there is an issue.<br> <br> I refuse to believe there's nothing you guys can do to solve the problem, and quite frankly I cannot understand how you haven't already as it's not only myself that is affected.<br> <br> Absolutely pathetic from whoever is managing Stellenbosch.