6 Months and no fix?????
<p>Issue - ********** 2</p> <p>ID - ********** 200082</p> <p>This is my 3rd Hellopeter complaint in 6 months and I will now make one each day.</p> <p>On the 16th of May 2016 i initially logged a complaint with regard to slow LTE by slow i mean 0.8MBPS, on the 28th of September a technician visited my house for a test that’s 4 months later, pathetic. </p> <p>He then informed me that the service coming from the tower is very bad and that Telkom would either have to install a repeater on my roof or they should remove some pre-paid sim cards from the tower due to a traffic issue. Today its 6 months and 1 week after my initial complaint and I'm now on the phone waiting to speak with a team leader and I’ve been on hold for 38minutes. This is pathetic and utterly disrespectful. This is a Telkom network issue and i want my contracts cancelled immediately as promised.</p> <p>Otherwise im going to start reversing the debit orders for my LTE services.</p>
Good evening.
Sorry for the inconvenience caused. Our consultants will urgently follow up on this matter and advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team
Good evening.
Sorry for the inconvenience caused. Our consultants will urgently follow up on this matter and advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team
