6 months almost a dozen calls and still NO fix

<p>Calls logged and minimal action was taken to resolve the issue</p> <p> </p> <p>On the 20th of December my problems started. Internet was down and had no service , it took almost a month before a tech came to my house and restored the issue.</p> <p> </p> <p>Just a week later the line started droping randomly and after every restart my line looked worst than before. i logged calls , techs will come and try to do something , test and go ,but the problem did presist.</p> <p> </p> <p>You can trace all the calls I logged but they should be more than ten. In this time my phone was blamed , but the phone was unplugged. then a manhole was blamed. then the UPGRADE of the systems was blamed</p> <p> </p> <p>My last nerves was tests when I logged a call and tech came to my home and did nothing , the call was attended on Saterday and was closed on Sunday without resolving the issue. I logged a new call this morning at 9:00AM and he was closed by 6:18 PM , but no tech was near my home or phoned me. I also tried to phone Jan-Louis the entire day but no luck.</p> <p>I called the the call centre and they saw the update "line tested fine no fault found". but the guy on the help desk reopened my call ,becuase he did see my line kept dropping.</p> <p> </p> <p>I recently Upgraded to a 4meg line and hoped that my issues would be sorted. no luck </p> <p>Most of the time its under 2meg </p> <p> </p> <p>the funniest thing of all is that they tell me I will get credit for all this , but never seen it. Went to telkom diamond pavilion and they told me the system automaticly credit me and it was the techs not closing the calls properly. </p>