6 month warranty assessment feedback

<p>I have a defective Samsung S6 (camera intermintently malfunctions). I booked it in for a warranty assessment 0n the 2/10/16 at the Parowm Centre Telkom store. According to section 55 and 56 of the COnsumer Protection Act and the report from the Consumer Proytection Ombuds the consumer has a CHOICE of Repair, Refund or Replace. I'm send the info to the store manager (Mr Jason) because he was honest enough to say he is not fami**** with the CPA; and inturn he escalated it to his regional manager (Nicholas). </p> <p>I have requested for written feedback because the device is still in a good condition, but the camera is defective and thus I made a choice (which the customer is entitled to acoording to CPA within the 6 month warranty period).</p> <p> Can any one from your legal department expedite this process, which seems very perspicuous!!</p> <p> </p> <p> </p> <p> </p>