6 days without telephone line

My Telkom Land line/ DLS service has been out-of service for 6 days and counting... I have been making two calls to the call center on a daily bases to be told someone will be at my house in the morning or someone will call me right back, nobody pitches up and nobody calls.<br> It is unacceptable that I should have to wait 6 days for a fault to be repaired, and in the process I am constantly given the run-around, and having to wait 45 min in he call center queue each time I call in!<br>