1 reviews | Active since Nov 2016
6 Days without a working landline and there is no end in sight.
<p>I've been without a telephone and ADSL line for going on 6 days now. I've called Telkom about once a day, sometimes more, to try and get a resolution. The call centre agents cannot seem to help me and they can't even put me in touch with someone who can. They tell me the same thing over and over except in once case where a woman straight up **** to me telling me that a technician was assigned to my fault but I later was told that no such technician was ever assigned.</p> <p> </p> <p>It's not even a third of the way into the month and I've already depleted all my cellphone contract data because I don't have any ADSL internet at home anymore. I've found a few other HelloPeter complaints relating to my situation and the amount I've found so far is scary and doesn't give me any confidence that Telkom will resolve my fault anytime soon. Telkom gives the impression that it just doesn't care and is willing to just let it's customers suffer without what has become a crucial necessity for many. Or it is simply willing to just lose customers with the no-care attiutude I get from the call centre ... I'm at that stage where I am seriously considering alternatives.</p>
