6 Days to process a contract application

I have app**** for a new Telkom mobile contract for my business on 9 October, having not received any response by yesterday 13 October I visited the shop again, eventually the contract application is dug out of the huge pile of unprocessed applications lying on the counter. I'm assured the application has been submitted and I will receive a response by this morning. Having not being contacted I eventually contacted the sales call center who have confirmed they are unable to trace any application on there system, have been given the supposed area managers direct contact line which has gone unanswered for the past 2 hours.<br> <br> Between the constant incorrect billing on my business fixed line and this application I'm certain Telkom's objective is to deliberately sabotage South African business.