5mnth wait 2 confirm cancellation of contract...

august 2015 submit confirmation of end of term cancellation of contract<br> still waiting for them to get back to me<br> Neo emails that he cannot get a hold of me i reply with alternate contact details (as well as given via call centre) and confirmation of cancellation<br> still nothing from him and he is apparently the only one in the whole of Telkom that can do this.... really?!<br> disgusting service, phone every month, sometimes 2/3 times a month and same story, there is no number to Neo's office so i must wait for him to call me<br> Contract has expired 03.01.2016 and now i have to pay due to Telkom negligence...?? not happening i will take it to court if necessary.<br> 3rd hello peter log on bad service , no response, no help and incompetence from their side!!