5GB special but no service

I app**** for the advertised Telkom 5GB + Router special on the 28th February and eventually received a call from a consultant on the 11th March advising Telkom had been trying to get hold of me for a week regarding my application. ( Ironically one missed call on my cell phone, does not mean battling to get hold of me ). I passed on my debit order details to the consultant, who advised I should receive My router and sim card three days after the debit order date. Debit order for R99 was processed on the 13 March, and that is the last I have heard from Telkom. The only contact number received from your consultant was ***, which does not work.<br> One would thing that companies these days would look after any business they can get and clearly this in not the case. No care is given to the consumer and clearly lacking support.<br> <br> Lets hope that once my sim and router is received, your network is hopefully a bit quicker than your service, or lack of..