50AVK160221

The worst customer service that you can imagine. Landline and ADSL off since 16 Feb. I have spend more money calling them than what I have spend on all calls for the last year. Every service agent tells you another story, from the technician is on his way to you now to the technician was there but no-one is home. Then your told your problem has been escalated to the highest level, still no service. You can not contact the erea manager because his/her details are more secure than the SS of the ****s. Hi Alwyn, apology for the delayed response. Your service fault reference 50AVK160221. Is currently with our dispatch team, awaiting next available technician. An appointment was scheduled for 19/02/2021, you will be notified via SMS once a technician gets dispatched. Apologies for any inconveniences caused. ^HA