1 reviews | Active since Jul 2015
500mb depleted on mobile phone in one night
Yesterday when i check data balance around 19:00 my data were 1040, I use personal to check my gmail , Facebook on opera mini, chat only on Whats App and google i don't updates apps and watch videos.I have disable internet access on my phone to all apps except Whats app and Opera mini.<br> <br> I normally bought 250mb and it can still last for 2 weeks when am using it on PC even when i left data active.<br> Today when i wake up i open google and search some websites without watching videos , i only download 1mb file but when i check the balance it was 489mb. <br> <br> I called 081 180 to demand answers regarding this data usage but i was told that is because the data were left active.<br> I bought 2gb data last month but i was leaving data active but i never experience such data usage.
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM125117
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM125117
Regards
Narriman Lalla
Telkom Social Media Team
