500GB LTE/LTE-A - Data Expiry

Hi

I have had no feedback re the below mail I have sent to support@telkom and HP@telkom as yet. Kindly attend to this.

With the 500GB LTE/LTE-A data can you please confirm the following:

When checking on the app there is an expiry date on the 500Gb night surfer data (End of May) and on MyBroadband website a message from Telkom “bundles purchased before this date will be valid until all data has been depleted, stated the message.” So then why is there an expiry date on the app and let alone that I cannot even access the 500Gb night data?

(see article - https://mybroadband.co.za/news/broadband/257863-telkoms-awesome-500gb-for-r50-deal-is-ending.html)

Regards Jinny