1 reviews | Active since Nov 2016
*** / Terrible service
<p>I write this letter with Anger and disbelief- As a loyal subscriber firstly and as a understanding human being. I took up contracts with Telkom Cellphones and was happy throughout the contract duration till when I went to the store to confirm that I would not be renewing my contract.</p> <p>The incompetence of Telkom made me go back to the shop not once or twice but a number of times for the same query which I was final assisted so I thought. I was told that there was a *****ulant Sim and a they did their things at the store and i paid R3000. the next month i paid again R2000, then R1800 and the amounts kept on coming and coming and i thought since Telkom had received my quiery i went ahead and revised evertime my money was taken. I went back to the store to report it but nothing ever happened so I continued with the reversals. Now remember that the reversals are costing me and ****ing up my credit record but still had to do it.</p> <p> </p> <p>Recently got my contact number that i rica'd blocked on the network so that they can trap me to come in, which i did and told my story and co me with all the neccfesart info to prove that am not the one using the number anymore and that i will not pay the money that is either being used by a Telkom agent/sales person as we know that it is usually the case. Now you have the guts to tell me that you are taking legal action because am always reversing my debts really...</p> <p> </p> <p>Old number : ********** and my blocked number : ********** </p> <p> </p> <p>last debt was R7879.38 that made my life stop as all my real debts bounce back and was left with no money for anything. I owe you nothing but you guys owe me for all those reversals and bounced debts on my account.</p> <p> </p> <p>whoever is competent enough if there is any do give me a call as i have changed network to tell me how you are going to pay my money back : ********** </p>
I'm still waiting for your response and I had referred the matter to ICASA
ombudsman
I'm still waiting for your response and I had referred the matter to ICASA
ombudsman
