50 minutes of my life wasted

Item: Telkom
Rating: 2
Author: Marius B

i was on the phone to transfer my service to new premises, after 50 minutes of holding on the phone, then i heard the phone was picked up and dropped immediately, this is the top class service that is being provided to a loyal customer after 5 year.<br>

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Replies (1)

Telkom's replyOfficial

04 Aug 2015, 18:33

Hello peanutedd,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM131543.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Telkom's reply04 Aug 2015, 18:33

Official