50 days no feedback from Telkom

Escalation # 705816<br> Second time this year that I have waited more than 6 weeks for a technician to come and solve my problem.<br> I reported my intermittent service 50 days ago. No feedback. I have spoken to the call centre in the region of 10 times, each time I was assured that the fault was escalated. The fault was closed by the technician, issue persists.<br> <br> Given the erratic nature of my connection I suspect that my local exchange is overloaded.