1 reviews | Active since Mar 2017
50 Days later and still no instalation.
<p>I have ordered a line on the 1st of February 2017.</p> <p>Today it is 50 days later... And in this time the technician was at my home twice (no schedule was even made for this daysthat he did come out) the three days that was scheduled for him to come, he did not even bother to show up.</p> <p>Excluding the SMS for me to pay the 700 deposit within a week (typical... I get a deadline to pay the order, but I get no service) I have not got any feedback from Telkom. I have had to call each week to ask what is going on, when are they coming and each time I get told they will come this day and it will be installed, but nothing ever happens.</p> <p>Every person I speak to at sales promises me just the best serve, too bad they have no idea what service means.</p> <p><br />At first I was told that it was cabling that was the issue, it took Telkom 30 days to "repair it" a week after I was told cabling was done, the technician came out, just to tell me that he can not install my line as there is a problem with cabling, AGAIN. This is absolutely *******.</p> <p>I was then told that same day by a sales operator that my line will be installed on the following Monday, that was Monday the 20th of March. It is now Wednesday the 22nd of March and no one has came to my house, nor have I got any feedback as yet.</p> <p><br />Absolutely *******. Telkom should really get their act together.</p> <p>Order number: ********** 79A</p> <p><br />Edmond Murray.</p>
