5 working days to upgrade a contract

Telkom highly dissappointed as I could not make any calls from my business mobile since 1 January 2021.. Contacted customer service after 4 phone calls got hold of someone who told me I have to upgrade. I have been sending emails backward and forward with my application and it's Friday evening and I still haven't got my upgrade and still can't phone any number other than a telkom Number. .. The lady helping me sent me an email this afternoon saying I must call Monday as she can't help me further after all the forms that are sent drips and draps.

I am A Frontliner who has no time to stand in long queues outside telkom to just get in to the store to be messed around even further

Telkom Community Complaints

#poorservice #hatebeingmessedaround