5 WEEKS on and business line still out!!!

On the 20th of Jan 2016, due to a storm one of our Telkom lines went out. We have been reported and reported and reported daily from then, and the result is that 5 weeks later, we still don't get called or told why our one Business line is still down. <br> Who is going to compensate us for the lack of calls which means less business????<br> One technician has been here within the 5 weeks, but said it had nothing to do with our equipment and would continue to investigate.<br> Telkom, we are NOT IMPRESSED!!!!! PLEASE FIX OUR LINE!! WE HAVE BEEN MORE THAN PATIENT!!