DL
Dominique L
1 reviews | Active since Nov 2012
11 Aug 2015, 13:00
5 Weeks of Noisy Lines
***, ***, *** - these are our business telephone numbers with Telkom. For the last 5 weeks we have been trying to get someone of Telkom to come out to look at the fact that our clients cant call in to our numbers. We are losing clients as thy cant get hold of us. We have logged complaints via 10217, Telkom website as well as somerset west and somerset mall. these branches tells us that they don't deal with these \queries"and the call centres says that they can pick up a fault from their side. Why would we make this up. A number *** Telkom number phones my boss on his cell number but when he picks up"
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Replies (1)Telkom's replyOfficial
11 Aug 2015, 15:34Hello dom0204,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM133426
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM133426
Regards
Luleka
Telkom Social Media Team
Telkom's reply11 Aug 2015, 15:34
Official
Hello dom0204,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM133426
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM133426
Regards
Luleka
Telkom Social Media Team
