5 weeks of no or intermittent internet...

Hi telkom its me again, one of your annoyed customers.... <br> <br> Its now almost two weeks later and I have 3 Reference numbers for you:<br> 581CWK080216, 253CWK300116, 532CWK180216 AND a escalation number of 819080 and my previous complaint: http://hellopeter.com/telkom/complaints/3-weeks-of-no-and-intermittent-internet-service-***<br> <br> I cannot understand that telkom closes a fault WITHOUT contacting the customer via one of the many mediums we have available today. YOU JUST CLOSE IT, this costs me calling the call center AGAIN! logging a fault AGAIN, answering all the stupid TURN IT OF AND ON questions AGAIN and waiting another 48-72 WORKING hours AGAIN before a technician is dispatched... <br> <br> I dont even know what to say anymore, I have slow internet it is at-least 75% of the time slow and under the speed I should get and the other 25% its off. <br> <br> I have been running an internet speed test logger for the past 5 weeks so I have all the proof for my claims.<br> <br> TELKOM PLEASE DO SOMETHING, I WISH THERE WERE OTHER SERVICE PROVIDERS FOR ADSL.<br> <br> Yours truly, frustrated client.