5 weeks of no internet

<p>Trying to get service from Telkom is a losing battle, so sad that we are so reliant on them for ADSL and Fibre!</p> <p> </p> <p>My ADSL has been off since 26 March, my service provider logged a call with Telkom on the same date 29BTK260317.</p> <p> </p> <p>I struggle to get feedback from them and was eventually told it was a cable that was ****** and takes time.</p> <p> </p> <p>3 weeks ago an external contractor from Telkom called to check my line as he was told the cable has been replaced. On investigation he saw it was the Fibre line, not the ADSL. I had to leave work to meet the person due to false information from Telkom!</p> <p> </p> <p>It has now been 5 weeks and only response from Telkom "Hi,apologies for the bad experience and the delay caused,our tech support team is still busy with your query.^LK"</p> <p> </p> <p>Terrible service from our Fixed Line Monopoly </p>