5 weeks for service and still getting Excuses

I called Telkom on the 11th February to apply for Line Rental and told them I will be using my own ISP since it is cheaper that way, I was told it takes 21 days for the technician to come to the house.When the 21 days passed without any communication from Them I then decided to call I was then told the date will be the 17th of March (5 weeks).I decided to hang in there on the 15th I received an sms saying they will indeed come to tge house to install the line.I called to male sure its the 17th since I wanted to clear my schedule to be home, the consultant then told me what he has on the system is a Telephone line and not a Adsl line rental we argued and I was told to wait until tge installation and call back to convert the line to adsl.<br> 17th March I call in to ask if they still coming I was told yes, I advised them that im at the house for the day and that my number doesn't work they should use the alternative number. 3pm still no technician I call in spoke to vincent he advised me to wait until 4pm since they work till that time.16h30 still no one I call spoke to Riska she said technician called and my phone was off given another date.Since its raining I had a feeling thy wont pit