5 to 7 days no miss informed its 7 to 14 days

<p>Sop on the 05/04/2017 I received a call from a agent by the name of Nikkita from a company called Mondo who is bought by Telkom offering me a cell contract seeing that the contract was a good deal I took 2 devices with them when I was informed delivery for the devices will take 5 to 7 working days being the patience person I am I waited for the full 7 days on the 7th day I called them back and spoke to a Christine who informed me she does not know what the hold up is with the courier as she can see nothing on her system and will get them to contact me till to date no call, today I call again to query this when I call the first time the call gets answer but no one on the line but I can hear people speaking on the other side so I hang up and call again and speak to a guy by the name of Yasten who informes me the same thing the last agent told me just with a twist this time that the turn over time is 7 to 14 working days wow so when I tell him the agent that done the sale said 5 to 7 working days he informes me I was given the wrong information really what type of zoo are they running at Mondo how can Telkom buy this company when its name is being dragged true the mudd the worst customer service ever the customer service manager of Mondo should be fired as he clearly is not doing is job.</p>