5 Stares for Telkom at last

After months of irritation and incorrect information I at last came into contact with FIRST Siabonga Mkwaniza at the Telkom call centre on 23 June 2015 who helped me to a point of discovering that my newly acquired router was faulty. This took me to the Telkom shop in Port Elizabeth. On returning home I was lucky to be assisted by Nati Ngcobo at the Call Centre. After and hour's assistance he set my internet up to the point that where he could discover that the outside lines were faulty.<br> <br> Unbeknown to me Siabonga had submitted a fault report and within an hour I had a call from a Technician called Ed in the PE aria. he arrived and sorted all wires and connections right down into the manhole. Still the router did not want to work. he called on Reinier - computer fundi who withing 10 minutes was here and after 2 days of frustration I am now on Cloud 9. Thanks to all the Telkom guys who assisted me with patience and professionally. To top it all Ed phoned early this morning to check whether all was still good. I will now smile again.