1 reviews | Active since May 2018
5 star service from one of Telkom agents
This 5 star rating is not for Telkom actually it for one on of their star agents Phumla Mbhele. After numerous attempts to request for my parcel to be delivered and installed. Phumla Mbhele is the only person who actually assisted me and provided me feedback on what was going on she would respond as soon as she could if I have sent her an e-mail for that I thank her. With regards to Telkom itself I must say I'm disappointed that I had to wait more than 4 months for my item to be received and installed. Again Thank you Phumla Mbhele.
Good day sihle06
Thank you kindly for the positive sentiments , we will convey the message to the consultant.
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Kind regards
Gerard
Telkom Social Media Team
Good day sihle06
Thank you kindly for the positive sentiments , we will convey the message to the consultant.
This response serves as confirmation that your query has been received.
Incident ref logged for the interaction - AI***
Kind regards
Gerard
Telkom Social Media Team