5 phone calls and 2 online chats later - still no progress.

<p>My internet died a few days ago. After phoning Telkom I learned that there's a problem with my line at the Clearwater mall exchange. I have made 5 phone calls of which 3 have been put down in my ear, and attempted 2 online chats with an agent of which one has been randomly ended while I was still typing a reply. </p> <p> </p> <p>I find this extremely unprofessional and unreasonable. Every agent seems to give me a different story on what goes problem is and I've been promised a technician 3 times now in 4 days. </p> <p> </p> <p>This is unacceptable. </p> <p>My reference number is: 72CRK190217</p>