5 out of 5 for service

I had the best service from Telkom this week. Logged a call that my fibre cable had broken at 12. 14h00 the call centre phoned to say they had received the logged fault and a technician would be at the house the next day. 14h00 the next day the Openserve technician (my hero) arrived with his ladder and toolbox. By 14h30 I was surfing the world wide web again. 16h00 the call centre phoned to ask if my fault had been resolved and closed the call. This was fabulous service.