5 Months struggling to cancel my contract

Good Day <br> <br> I app**** for my contact to be cancelled on the 19th of November 2015 and I have done numerous <br> follow ups with your cancellation department and all I get told is someone will contact you, I filled in <br> and signed my form, just cancel the damn contract, what's so difficult about that. Its frustrating <br> seeing your account being debited every month and yet my contract ended, now they have <br> deducted another R705 . What kind of service is this?<br> <br> I even tried going through your facebook administrators and they are just as useless, they keep <br> telling me your case was escalated and marked as Urgent and weeks have passed by now, you <br> are making money out of me and I'm losing. What's going to happen to all those amounts deducted<br> from my account?? Go on your facebook page and see the amount of disgruntled customers you have.<br> <br> Your marketing is very good, now that you have the clients , take good care of them and don't take them<br> for granted. Hopefully your exec will read these complaints and it should surely help them in their retrenchment strategies.