1 reviews | Active since Nov 2015
5 Months still no Internet
I first app**** for a LTE router in June 2015 at Telkom mobile in Highveld mall Witbank. I was placed on a waiting list because I was told there was no stock and that they would recieve new stock next thursday. This then turned into next thursday for the next 6 weeks. The staff there told me that I should try phoning Middelburg branch 30km away to see if they dont have stock for me. They did warn me however that I shouldnt get my hopes up as they never answer the phone. They were not joking. I phoned them 15 times over the course of the week without success. I then tried phoning the Telkom number to see if I will have better luck with a landline, being put on hold for 40 minutes. After getting through and sorting everything out I was told it would take anywhere up to a month for the technician to come install the land line at my home. Three months and numerous phone calls later I gave up and went back to Telkom mobile in Highveld mall. After explicitly asking the lady if they have stock and she said yes. I went through the application process again. Went back two days later. I was approved but no stock. Next week monday they said. This is now two mondays later. Still no stock...
Thank you for your post.
We tried contacting you with no luck. Kindly be advised that we are liaising with the Stores for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM163481.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
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Thank you for your post.
We tried contacting you with no luck. Kindly be advised that we are liaising with the Stores for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM163481.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
