5 months of incorrect billing

<p>I have now for 5 months been trying to correct and overdue amount on my account.Yet every month it still reflects and then they cut my line and I have to call and speak to a different person everytime and explain everything all over again.then i sent an email to a T Myeni, team leader, who assured me he would sort it out, but as usual latest invoice Still incorrect, then my mails to him are ignored as well.</p>