5 months no help

this is the 4th time I'm complaining about Telkom<br> they sold my wife a contract she did not sign for, **** about the tariffs, **** when we wanted to cancel, the manager of the store was repeatedly rude, Telkom advised me not to deal with the store however every time<br> I spoke to a ridiculously *********** colleague.. (how these people have jobs I don't know). was the fist time they have heard of the situation.. just last week I was advised that they tried to call me on the number that was cancelled, I was sold a router that I was **** about! I was promised to have the charges waived.. I was promised for 2 months that the cancellation takes 21 days.. the colleagues are ridiculously stupid.. after my last complain a colleague calls me regarding my network issue.. all I want is what I was promised ! my cancellation my number and the charges waivered.. Telkom has made no effort to even meet me half way.. I will never recommend Telkom to anybody