1 reviews | Active since Jul 2012
5 Months later and Telkom is still debiting after i have cancelled
<p>i have cancelled my telkom account in january it is now end of may and yet every month telkom is debiting my account.i have more then 20 case numbers i have been in store and yet nothing has been done.</p> <p>People stay away,telkom is just bad service.as long as they have your bank details they will debit you.</p> <p>it looks like i will have to go and close my bank account due to this.i have already put a stop order but they just change the reference which allows them to get the money.</p> <p> </p> <p>my advise would be not to start with them in the first place,</p>
Good Morning Muhammed,
We have logged and sent your query to our Billing Team for further assistance, feedback will follow.
Your case number is ***5
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good Morning Muhammed,
We have logged and sent your query to our Billing Team for further assistance, feedback will follow.
Your case number is ***5
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Hi Busi, i have had this responce before in which Telkom would never contact you.as i have mentioned that i have more than 20 Case numbers.Basically everytime there is a case number it is just there to push you away.
if telkom realy feels that they want to help they should call immidiatly and not be refferd to people who would not even call or assist.
Hi Busi, i have had this responce before in which Telkom would never contact you.as i have mentioned that i have more than 20 Case numbers.Basically everytime there is a case number it is just there to push you away.
if telkom realy feels that they want to help they should call immidiatly and not be refferd to people who would not even call or assist.
