RM
Roberta M
1 reviews | Active since Oct 2015
04 Dec 2015, 20:00
5 Months from piller to post
I really don't know where to begin ever since July/Aug my account has never been correctly billled. I have a ADSL account which is supposed to be R499pm. My last email communication with Michelle was never rep**** to. Here is the situation, August bill had a credit of over R1500, I followed it with them and they confirmed, since I was so skeptical I paid as normal. Walla My September's bill came up to over R3000 owing. Again quarried this on their website
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Telkom's replyOfficial
04 Dec 2015, 20:08Hello khuofemo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174962.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174962.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply04 Dec 2015, 20:08
Official
Hello khuofemo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174962.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174962.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media