LM
Lesedi M
1 reviews | Active since Sept 2011
29 Jul 2015, 10:21
5 months and waiting for resolution
Simple request was submitted in early April to cancel my adsl contract in order fro me to migrate. To date this has not been done.<br> <br> Hours spent on the phone, a trail of emails and even tweets, yet nobody can give me any positive feeedback on how this is being dealt with and when it will be resolved.<br> <br> The only response to my queries it is still pending... no wonder so many jobs are being cut, clearly nobody knows how to do a simple job.
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Telkom's replyOfficial
29 Jul 2015, 11:24Hello lesedi24,
Thank you for your post.
We are currently liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM129526.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for your post.
We are currently liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM129526.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Telkom's reply29 Jul 2015, 11:24
Official
Hello lesedi24,
Thank you for your post.
We are currently liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM129526.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for your post.
We are currently liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM129526.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***