5 months and still waiting Media ref SM112485.

Firtsly Tebogo and Sakhi, stop making promises on stuff you cannot deliver on, I have reached my wits end on trying to get any positive response on my matter, and am beyond disgusted by the lack of service.<br> Sakhi you promised me a week ago to get back to me last Monday. 8 Days Later and Im still waiting. <br> All i need is a simple answer, can you provide me with the service or not. <br> Is that so difficult?