BH
Brendan H

1 reviews | Active since Mar 2011

01 Apr 2016, 10:25

5 Months, 2 Hello Peter postsCan't cancel contract

So I have emigrated and have been trying to cancel my contract for almost 5 months. I have dealt with your useless telephonic support, I have posted twice to Hello Peter, I have dealt with email support and still you refuse to cancel my contract. Last Maxine Rustoff said she had cancelled my contract in February and I was billed again for March, yesterday. This is pathetic and completely ******** that after 5 months of trying to cancel my contract you still cannot do it. What is wrong with you? Do I need to fly back to South Africa, and charge you costs for the flight and lost income as is my right under the CPA?<br> <br> My reference number is SM195883<br> <br> FIX THIS NOW!<br> <br>

0
Replies (1)
Telkom
Telkom's reply01 Apr 2016, 11:57
Official
Hello Brend,

Sorry for the inconvenience caused. Our team will urgently follow up on this matter and advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.