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Emile D

1 reviews | Active since Feb 2014

29 Mar 2016, 20:15

5 Missed appointments.

We have tried to install an ADSL system, and Telkom have missed their appointment 5 times in a row. I got an SMS message trying to explain to me that they could not get our address!!!! What an absolutely BULL***T excuse, unless they are so useless that the lack the ability to read an email and a SMS and an Application!!!!<br> <br> We still do not have the service installed!!!.<br> <br> Telkom, you are a truly pathetic excuse of a company.....You have zero service ethics and even less considerations for people... You have no ability to read...please employ people with a small, minute, very little bit of education, just enough for them to be able to read...... And maybe....your service will improve by 100%....<br> <br> Truly disgusting experience, that I and my family could have done without.

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Replies (1)
Telkom
Telkom's reply29 Mar 2016, 20:33
Official
Hello emiledellieu,

Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.

We sincerely apologise for the inconvenience.

Kind regards
Yazied
Telkom Social Media Team

Best regards,