5 DAYS WITHOUT ADSL!!
We have 2 x 10Mb ADSL lines at our home office. Both have been off/broken/not working since Friday 21 August 2015!!! We have reported it, but NOTHING has been done since then. We deliver emergency air and road ambulance services and the ADSL lines are CRUCIAL to our service delivery! Our call centre runs on one of the lines and if that line is not working, then emergency calls are missed!! PEOPLE DIE!!!!!<br> <br> We pay GOOOD money for BAAAD service!!! We don't care if the exchange exploded or the lines are ****** or you have retrenched most of your technicians leaving you short staffed, it is YOUR responsibility to FIX THE PROBLEMS!!! ***** your excuses, WE DON'T CARE!!! JUST GET THE DAMN SERVICE WORKING THAT WE PAY FOR!!!
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Zulfah
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Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM139034
Kind Regards
Zulfah
Telkom Social Media Team
Best regards,