5 days with no internet, losing business (guests)

So on Wednesday my internet went off (red light on router). Been trying to get my internet fixed for 4 days now. The one operator is less helpful than the previous. Got reference numbers for the fault, but absolutely nothing happens. Been calling 10210 as displayed ON the router.

I also have a guest house and its very inconvenient for guests and tourists not to have wifi, we are actually losing business due to telkoms incompetence. They've even admitted that the fault is on their side.

Im honestly disgusted with the way telkom handles their clients. Ive never missed 1 payment for over 5 years, but as soon as they have to do something they are completely MIA.

Beyond disappointed and disgusted with telkom.