5 days still waiting for line to sync on adsl

i reported my adsl line on friday 16 okt 2015 and i was told monday it will be fixed <br> <br> today is tuesday and the customer centre told me a technician was working on the line but couldnt fix it <br> <br> so i asked them just to call me back regarding the problem must i cancel my line must i go to vodacom or mtn for internet because this is bad service of telkom why dont they upgrade the cables i know why becasue we live in the eastrand area the people with no money trying to make a living no but sandton and all those areas get fibre optic cables but ja typical south african services coming from telkom we dont care <br> i think you must change your heading <br> <br> <br> TELKOM how Can WE not HELP YOU <br> <br> PLZ SORT OUT MY LINE ITS A LOSS OF INCOME IF I DONT HAVE INTERNET <br>