5 days - no response

<p>So the REF NO: 793CRZ241116 will show we reported our Telkom landline faulty on the 24/11/16 to date no call, no email, no follow up - nothing and we are classified as a pinnacle customer - what a load of hogwash. Since we are a business quite poor indeed and when we tried to follow up today we got left on hold for 12 minutes on a cellphone - so Telkom you wonder why you have the reputation you do? Poor indeed and those customers who you actually need you dont look after? Ensure I get a credit on the rental for a line I havent had and perhaps reimburse me for the lack of service and cellphone call?</p>