5 Days have passed, money debited but no goods

I app**** for a 50GB Telkom Mobile package last week Wednesday, the application was approved on the Thursday subject to the debit of R699 to go off. This was debited during the same week.<br> <br> Now it is the 5th business day today and I get a message that indicates delivery was delayed due to system issues. After getting this message I got worried and tried to see via Hello Peter and other complaints websites to see if this is the exception to the rule.<br> <br> Sadly I was not impressed it seems that Telkom has a habit of making hollow excuses when they cannot deliver on their own deadlines. Please take note that under the NCA I am in full right to cancel the contract and demand immediate refund of monies you debited from my account with no penalty. This is due to Telkom being in breach of contract. <br> <br> Raymond (Call Centre agent after 30 min waiting), wanted to try and hide behind the debit date of the 30 September 2015 whereas the initial application I did the sales consultant indicated that it will take 5 business days from application provided that the debit order was successful. <br> <br> If there is no delivery of goods by Friday 09-10-2015, please take this as my intention to cancel.