GC
Gareth C
1 reviews | Active since Jun 2014
21 Oct 2015, 11:31
5 days and still have a dead phone line
It has been 5 days since I reported my dead phone line to Telkom. <br> It took them 3 days to give me a Reference Number. <br> They have said they're investigating but can not tell me what the problem is. <br> I have not seen or heard from a technician at all.<br> <br> REF 156BWK201015
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Telkom's replyOfficial
21 Oct 2015, 12:11Hello riverdusty,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157955.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157955.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply21 Oct 2015, 12:11
Official
Hello riverdusty,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157955.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157955.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team