5 days after payment and still no reconnecting of fibre and no contact details to get hold of a living soul at telkom

My fibre was disconnected. I went to checkers and paid the amount via easy pay. That was Thursday 20 Jan 2022. It is now the 24 Jan and my fibre is still down. There is no number to contact the billing department nor email address and their customer service number just hangs up. This is pathetic service. I expect a rebate for the days I’ve not been able to use my WiFi fibre. Can no you contact me to sort this out telkom Sa? ***