5 Applications later and still no response !!!!
<p>HI I have submitted 5 applications on line for an ADSL line. I have had no response from Telkom. When I follow up via the online agent chat I have been told that they cannot find my application, despite me having a reference number from Telkom. The only way the agent can assist me is to spend another 30 to 40 minutes with a new application. As Telkom has the monopoly of the market, they think it is acceptable to deliver bad service. </p>
Despite raising a complaint on Hello Peter, still no action from Telkom. It appears that if Telkom dominate the market they can deliver bad service as they have no real market competition.
Despite raising a complaint on Hello Peter, still no action from Telkom. It appears that if Telkom dominate the market they can deliver bad service as they have no real market competition.
Someone from Telkom had advised that they would send me an e-mail last week about this and to date no e-mail. Constant follow up !!!!
Someone from Telkom had advised that they would send me an e-mail last week about this and to date no e-mail. Constant follow up !!!!
As I have not had a response I will be lodging a complaint with Icasa and the NCR today.
As I have not had a response I will be lodging a complaint with Icasa and the NCR today.